Our Commitment to You and the Protection of Your Data

We’re committed to helping Cloudvisor customers and users understand, and where applicable, comply with the General Data Protection Regulation (GDPR). The GDPR is the most comprehensive EU data privacy law in decades, and went into effect on May 25, 2018.

Besides strengthening and standardizing user data privacy across the EU nations, it introduces new or additional obligations on all organizations that handle EU citizens’ personal data, regardless of where the organizations are located. On this page, we explain how we help our customers comply with the GDPR.


GDPR Compliance

Fulfilling our privacy and data security commitments is important to us. So we’re glad to comply and help you comply with the GDPR.
If you have any questions about your rights under the GDPR as a User or how Cloudvisor can help you with compliance as a Customer, we hope you’ll reach out to us at info@cloudvisor.io


Third Parties

Last Updated: April 3, 2019

To support delivery of our Services, Cloudvisor LTD. may engage and use data processors with access to certain Customer Data (each, a "Subprocessor").
This page provides important information about the identity, location and role of each Subprocessor.

Cloudvisor currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Cloudvisor performs diligence to evaluate their privacy, security and confidentiality practices.


Infrastructure Subprocessors

Cloudvisor may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name Subprocessing Activities Entity Country
Amazon Web Services, Inc. Cloud Service Provider United States
Google Inc. Cloud Service Provider United States
Microsoft Cloud Service Provider United States

Other Subprocessors

Cloudvisor may use the following Subprocessors to perform other Service functions:

Subprocessor Location Services Performed
Google Analytics United States Traffic/event analysis
Drift United States In-app guidance and messaging provided for new users
Hotjar United States Traffic/event analysis
LinkedIn United States Hiring platform
Mailchimp United States Cloud-based Email Notification Services
Slack United States Internal communication tool
HubSpot United States Marketing, sales, customer service CRM software
BlueSnap United States Payment Platform

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.


Resources

Security questions or issues?

Contanct us for more information at info@cloudvisor.io